Privacy Policy: UK GDPR Data Protection
Last updated: 17 September 2026
Casinouk Games Hub ("we", "us", "our") operates the website casinoukgameshub.com. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or use our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Casinouk Games Hub is the data controller for the personal data processed through this website. If you have any questions about this policy or wish to exercise your data protection rights, contact us at [email protected].
What Data We Collect
We may collect and process the following categories of personal data:
- Identity data: name, date of birth, and other information required to verify your identity and age.
- Contact data: email address.
- Technical data: IP address, browser type and version, device information, and pages visited on our website.
- Usage data: information about how you interact with the website, including preferences and activity on the site.
Why We Process Your Data (Legal Bases)
We process personal data only where we have a lawful basis under the UK GDPR:
- Legitimate interests: to operate and improve our website, analyse usage, and ensure security.
- Consent: where you have given consent, for example to non-essential cookies or marketing communications. You may withdraw consent at any time.
- Legal obligation: to comply with our legal duties, including age verification and anti-money laundering and counter-terrorist financing (AML/CTF) requirements, know-your-customer (KYC) procedures, and other regulatory obligations under UK gambling law.
- Contract: where processing is necessary to provide services you request.
Please note that gambling in the United Kingdom is prohibited for persons under 18, and we are required to apply strict age controls.
Cookies
Our website uses cookies and similar technologies. Some cookies are strictly necessary for the website to function and do not require consent. Other cookies (for example, analytics or preference cookies) are only set with your consent. When you first visit the website, you will be presented with a cookie notice that allows you to accept, reject, or manage non-essential cookies. You can change your cookie preferences at any time through your browser settings or via the cookie notice link on our website.
Data Sharing
We do not sell your personal data. We may share personal data only where necessary:
- to comply with legal and regulatory obligations, including obligations to UK authorities;
- with service providers who process data on our behalf under appropriate safeguards, such as self-exclusion scheme operators, to the extent required to enforce self-exclusion and player-protection measures.
Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, including retention required by law. When data is no longer needed, it is deleted or anonymised.
Your Rights
Under the UK GDPR, you have the following rights:
- the right to be informed about how your data is used (this policy);
- the right of access to your personal data and to receive a copy of it;
- the right to rectification of inaccurate or incomplete data;
- the right to erasure of your personal data, subject to legal retention requirements;
- the right to restrict or object to processing;
- the right to data portability, where technically applicable;
- the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal;
- the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection regulator.
To exercise any of these rights, email us at [email protected]. We will respond within one month, as required by law. Please note that certain rights may be limited where we are legally obliged to retain data (for example, records connected to age verification or AML obligations).
International Transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy regulations or international data transfer agreements, in line with UK GDPR requirements.
Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children
Our services are strictly for adults aged 18 or over. We do not knowingly collect data from anyone under 18. Parental consent does not permit minors to gamble in the UK, and we apply strict age verification controls.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last updated. We encourage you to review this page periodically. Material changes will be highlighted on the website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, contact us at [email protected].